Privacy

Updated at: 2022-04-11

Privacy Policy

For DuckDuckWho visitors, we do not use cookies and we do not collect any personal data. If you decide to create an account, we ask for the bare minimum and only share it with services that are absolutely necessary for the app to function.

We are committed to complying with GDPR, CCPA, PECR and other privacy regulations on our website and on our web analytics product too. The privacy of your data and it is your data, not ours! — is a big deal to us.

In this policy, we lay out what data we collect and why, how your data is handled and your rights to your data. We promise we never sell your data: never have, never will.



As a visitor to the DuckDuckWho website


The privacy of our website visitors is important to us so we do not track any individual people. As a visitor to the DuckDuckWho website:

  • No personal information is collected
  • No information such as cookies is stored in the browser
  • No information is shared with, sent to or sold to third-parties
  • No information is shared with advertising companies
  • No information is mined and harvested for personal and behavioral trends
  • No information is monetized

We run the DuckDuckWho script to collect some anonymous usage data for statistical purposes. The goal is to track overall trends in our website traffic, it is not to track individual visitors. All the data is in aggregate only. No personal data is collected.


Data collected includes referral sources, top pages, visit duration, information from the devices (device type, operating system, country and browser) used during the visit and more.



As a customer and subscriber of DuckDuckWho


Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for.


We use a select number of trusted external service providers for certain service offerings. These service providers are carefully selected and meet high data protection, data privacy and security standards.


We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process personal data only according to our instructions.


Here’s what that means in practice:

What we collect and what we use it for

  • An email address is required to create an account. You need to provide us with your email address if you want to create a duckduckwho Analytics account. That’s just so you can log in and personalize your new account, and we can send you invoices, updates or other essential information.

  • A persistent first-party cookie is stored to remember you’re logged in. If you log in to your DuckDuckWho account, you give us permission to use cookies so you don’t have to log in on each returning session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can adjust cookie retention settings in your own browser. Cookies that are already stored may be deleted at any time.

  • We use Cloudflare for a global CDN and DDoS protection. This ensures that all visitor data we collect is exclusively processed with servers owned.
  • The payment process is handled by a third-party payment provider

  • When you write to us with a question or to ask for help. We keep that correspondence, which includes the email address, so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.

  • We use CAPTCHA service as a means of spam protection on our account registration form. hCaptcha is a GDPR-compliant and privacy-friendly captcha. See the hCaptcha Privacy Policy for full details.

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy.


We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect DuckDuckWho legal rights.